Avoid the break-up: How to be an employer of choice in a candidate-driven market

Learn how to use technology to improve morale.
Explore ways to measure agents that empower and motivate them.
Discover how to rethink workplace dynamics and increase retention.

If you aren’t focused on helping your agents feel satisfied with their jobs and valued by their employer, they’ll break up with you. Watch our webinar and find out what agents want out of their jobs today—and danger signs to watch for and even measure over time.

What you can expect

Presenter:

Abby Monaco
Senior Product Marketing Manager
NICE CXone

As Senior Product Marketing Manager for NICE CXone, Abby brings over 20 years of experience in product management and marketing direction in software and technology. She plays a key role in articulating and promoting the value and competitive advantages of NICE CXone’s analytics and AI solutions.

Jay Clark

Channel Marketing Director, NICE CXone

Jay has over 15 years of experience developing Go To Market strategies and programs for partners in a variety of areas—from publishing to emerging technologies. He provides assistance to empower resellers and their customers to reach their customer experience (CX) goals.

Presenting:

Jane Cummins

Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins

Head of Strategy & Change, Direct Service, AIB

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