Reduce costly after call manual work and extended hold time with the power of AI.

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Are your agents writing manual summaries after every interaction? Just one minute of time spent on a single summary for millions of interactions can cost you millions. And they are often inaccurate, leaving the next agent without a clear idea of how to move forward.

Get fast and accurate agent notes on all interactions with purpose-built AI. Eliminate tedious note-taking and provide better context to the next agent in the customer journey.

Watch how you can:

• Reduce Costs - Decrease ACW and AHT
• Increase Accuracy - Consistent, data-driven next steps
• Improve Productivity - Agents focus on the customer, not note-taking
• Increase CX - Provides context to the next agent
• Reduce Agent Frustration - Eliminate the busy work

Download the eBook

Automate agent notes today and calculate your savings

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