Enlighten AutoSummary takes automatic notes for big ROI

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Contact center agents who take manual notes spend precious time doing so, taking attention away from waiting customers and accruing millions in dollars from lost productivity. No more. Enlighten AutoSummary can automate notetaking with generative AI for higher note accuracy, improved productivity, and reduced costs.

Dive into “Enlighten AutoSummary: Save on Costly Manual Agent Notetaking,” to see how you can calculate your cost savings.

Learn the benefits of automated notetaking:

  • Improve agent productivity by focusing them on the customer at hand
  • Reduce costs by decreasing ACW and AHT
  • Boost CX and EX by providing continuity of service

Download the eBook

Automate agent notes today and calculate your savings

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Voluptate aperiam, est temporibus esse quisquam incidunt reprehenderit veniam mollitia inventore voluptatibus non assumenda tempora, dolorum fugit modi quam a magni, maxime.