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CX AI Innovation Week
Join us for CX AI Innovation Week, a groundbreaking webinar series designed to explore the transformative power of AI in customer experience (CX). Over three dynamic days, we’ll uncover why AI tailored for CX is not just a trend but a game-changing force in driving customer satisfaction, operational efficiency, and revenue growth.
Day 1 | Why You Need AI Purpose-Built for CX
Available to View On Demand
AI is rapidly becoming an integral part of our lives, from smartphones to smart homes. But how effective is it in transforming customer experience? On Day 1, we’ll delve into real-world use cases that demonstrate how AI specifically designed for CX delivers exceptional ROI and serves as a powerful revenue generator.
Day 2 | Creating Holistic Awareness through AI for CX
Available to View On Demand
Fragmented systems and data siloes often lead to disjointed customer experiences. On Day 2, we’ll explore the role of AI in bridging this gap by providing holistic customer insights and enabling seamless, personalized interactions. Learn how AI can align your brand’s perception with customer expectations, creating a unified and engaging customer journey.
Day 3 | AI-Powered Self-Service: Beyond "Smart Chatbots"
Available to View On Demand
Consumer expectations are evolving, and so should your self-service strategies. On Day 3, discover how AI-driven self-service goes far beyond traditional chatbots, creating a culture of customer-centricity. We’ll discuss why AI built for CX is the key to exceeding customer expectations and delivering exceptional digital self-service experiences.
Don't miss out on this opportunity to revolutionize your CX strategy with cutting-edge AI solutions. Register now for CX AI Innovation Week and take the first step towards transforming your customer experience.
Join us for CX AI Innovation Week, a groundbreaking webinar series designed to explore the transformative power of AI in customer experience (CX). Over three dynamic days, we’ll uncover why AI tailored for CX is not just a trend but a game-changing force in driving customer satisfaction, operational efficiency, and revenue growth.
Day 1 | Why You Need AI Purpose-Built for CX
Available to View On Demand
AI is rapidly becoming an integral part of our lives, from smartphones to smart homes. But how effective is it in transforming customer experience? On Day 1, we’ll delve into real-world use cases that demonstrate how AI specifically designed for CX delivers exceptional ROI and serves as a powerful revenue generator.
- Analyst Conversation
AI: The CX Solution Brands Need and Customers Deserve
Guest Speaker: Melanie Turek, VP of Research for Digital Transformation and Connected Work at Frost & Sullivan - Expert Forum
Choosing the Right CX AI for Your Brand
Day 2 | Creating Holistic Awareness through AI for CX
Available to View On Demand
Fragmented systems and data siloes often lead to disjointed customer experiences. On Day 2, we’ll explore the role of AI in bridging this gap by providing holistic customer insights and enabling seamless, personalized interactions. Learn how AI can align your brand’s perception with customer expectations, creating a unified and engaging customer journey.
- Analyst Conversation
Bridge the Customer Experience Divide
Guest Speaker: Omer Minkara, Vice President & Principal Analyst at Aberdeen - Expert Forum
The Power of Awareness and Memory in CX
Day 3 | AI-Powered Self-Service: Beyond "Smart Chatbots"
Available to View On Demand
Consumer expectations are evolving, and so should your self-service strategies. On Day 3, discover how AI-driven self-service goes far beyond traditional chatbots, creating a culture of customer-centricity. We’ll discuss why AI built for CX is the key to exceeding customer expectations and delivering exceptional digital self-service experiences.
- Analyst Conversation
Digital-First Self-Service = AI-powered Self-Service
Guest Speaker: Derek Top, Principal Analyst & Research Director at Opus Research - Expert Forum
Painting a Digital Self-Service Masterpiece with AI
Don't miss out on this opportunity to revolutionize your CX strategy with cutting-edge AI solutions. Register now for CX AI Innovation Week and take the first step towards transforming your customer experience.
