Get in TouchCheck out our on-demand webinar series:
CX Strategy Week 2025
Win CX in 2025 with powerful data, key tech trends, and investment strategies to set up your success. Join the NICE CX Strategy Week 2025 webinar series for pointers on prepping for the year ahead.
The State of CX: Set Your 2025 Strategy with Insights from Billions of Interactions
On Demand
Tired of inconsistent CX that is hurting your bottom line? Join Omer Minkara, vice president, principal analyst of Aberdeen Research, and Andy Traba, vice president of product marketing at NICE, as they reveal the data that ties experience consistency to increased profitability. See how purpose-built AI for CX is increasing customer sentiment while accelerating improved business outcomes. Are you prepared to turn your CX challenges into your greatest strengths?
Get crucial insights to power your CX strategy, including:
Join us to explore see why CX consistency matters, and how to power positive customer interactions.
Guest Speaker: Omer Minkara | Vice President, Principal Analyst at Aberdeen Research
Andy Traba | Vice President of Product Marketing at NICE
Innovate or Stagnate: 10 CX Trends to Give Your Business an Edge
On Demand
Is your customer experience strategy ahead of the curve or falling behind? Staying ahead of customer expectations demands a shift in perspective where only the most innovative will excel. In this webinar Mila D’Antonio, principal analyst at Omdia, and Michele Carlson, director of product marketing at NICE, explore the latest CX industry trends. Set up your 2025 to set new CX benchmarks by anticipating the latest market changes and understanding the role of the latest tech to reach your goals.
This webinar will cover:
Don’t just adapt—innovate. The future of CX is yours to shape in this can’t-miss session.
Guest Speaker: Mila D'Antonio | Principal Analyst at Omdia
Michele Carlson | Director of Product Marketing at NICE
How to Invest Strategically to Supercharge CX Success
On Demand
Is your CX strategy bleeding money, or boosting profits? In 2025, the line between CX winners and losers will be drawn in dollars. In this webinar join Brian Mistretta, Director of Product Marketing at NICE, and guest speaker Rich Saunders, Forrester Senior Analyst, as they reveal CX investment strategies that could make or break your business.
In this webinar you’ll learn:
Don’t let your 2025 CX investments be a guessing game. Join us to gain the insights you need to make informed decisions for CX success!
Guest Speaker: Rich Saunders | Senior Analyst at Forrester
Brian Mistretta | Direct of Product Marketing at NICE
Win CX in 2025 with powerful data, key tech trends, and investment strategies to set up your success. Join the NICE CX Strategy Week 2025 webinar series for pointers on prepping for the year ahead.
The State of CX: Set Your 2025 Strategy with Insights from Billions of Interactions
On Demand
Tired of inconsistent CX that is hurting your bottom line? Join Omer Minkara, vice president, principal analyst of Aberdeen Research, and Andy Traba, vice president of product marketing at NICE, as they reveal the data that ties experience consistency to increased profitability. See how purpose-built AI for CX is increasing customer sentiment while accelerating improved business outcomes. Are you prepared to turn your CX challenges into your greatest strengths?
Get crucial insights to power your CX strategy, including:
- The hidden link between CX consistency and profits
- The eye-watering cost of inconsistent experiences
- How AI eliminates the “luck of the draw” in customer interactions
Join us to explore see why CX consistency matters, and how to power positive customer interactions.
Guest Speaker: Omer Minkara | Vice President, Principal Analyst at Aberdeen Research
Andy Traba | Vice President of Product Marketing at NICE
Innovate or Stagnate: 10 CX Trends to Give Your Business an Edge
On Demand
Is your customer experience strategy ahead of the curve or falling behind? Staying ahead of customer expectations demands a shift in perspective where only the most innovative will excel. In this webinar Mila D’Antonio, principal analyst at Omdia, and Michele Carlson, director of product marketing at NICE, explore the latest CX industry trends. Set up your 2025 to set new CX benchmarks by anticipating the latest market changes and understanding the role of the latest tech to reach your goals.
This webinar will cover:
- 10 game-changing trends reshaping CX
- Stand-out CX strategies to differentiate from the competition
- What your business can do to align products and solutions with customers' evolving needs
Don’t just adapt—innovate. The future of CX is yours to shape in this can’t-miss session.
Guest Speaker: Mila D'Antonio | Principal Analyst at Omdia
Michele Carlson | Director of Product Marketing at NICE
How to Invest Strategically to Supercharge CX Success
On Demand
Is your CX strategy bleeding money, or boosting profits? In 2025, the line between CX winners and losers will be drawn in dollars. In this webinar join Brian Mistretta, Director of Product Marketing at NICE, and guest speaker Rich Saunders, Forrester Senior Analyst, as they reveal CX investment strategies that could make or break your business.
In this webinar you’ll learn:
- Where to allocate resources for maximum impact on CX quality
- How to quantify and boost the ROI of your CX initiatives
- Actionable strategies to incorporate CX trends into budget planning
- Which areas to invest in and where to make cuts to maximize the impact of CX on business performance
Don’t let your 2025 CX investments be a guessing game. Join us to gain the insights you need to make informed decisions for CX success!
Guest Speaker: Rich Saunders | Senior Analyst at Forrester
Brian Mistretta | Direct of Product Marketing at NICE
