CXone ensures exceptional service with its native, all-in-one platform

It means clunky interfaces and switching between multiple screens in order to view all the data. And, third-party integrations with Five9’s CCaaS for advanced capabilities make the visibility problem even worse.

CXone is a complete CCaaS solution with advanced applications made to work together. You can see all the data you need in a smooth interface, and you can customize it to your preferences. Reporting on voice and digital channels is unified, so you get a holistic view of your customer interactions.

Check out all the benefits of CXone over Five9:

• Native applications with advanced functionality
• High uptime/availability 24/7/365
• Applications that cover all your bases and provide smooth user experiences
• Data security at FedRAMP standards for all customers