Build customer and agent experiences that drive loyalty with a cloud-first platform

Google and NICE work together on many levels to provide a solid foundation that empowers organizations of all sizes to focus on operational efficiency while building lasting customer relationships.

Rapidly deploy and seamlessly manage organizational infrastructure with ChromeOS’s highly secure data environment coupled with CXone’s meet-and-exceed approach to audits for FedRAMP, PCI DSS, HITRUST, SOC2, GDPR and more – with no downtime needed for updates.

Empower and manage agents with an intuitive and productive experience, including Google CCAI’s pre-integrated solution with CXone Agent Assist and Google Cloud Dialogflow’s integration with CXone’s native AI.