Register for our live panel discussion on
Wednesday, October 27, 2021 at 11am PT / 2pm ET

Wonder what digital transformation looks like in the real world? Tune in and hear customers from different organizations discuss their experiences during this critical transition. Everything from what worked to what didn’t and what they’d do differently if they could go back and do it again.

This is your opportunity to get first-hand digital transformation insights and tips from accomplished contact center leaders like yourself.

What you can expect

  • Learn how to integrate digital customer behaviors to better serve the entire customer journey.
  • Discover how to expand the use of digital interactions – and the role of your agents.
  • Get tips for how to drive operational improvements, service excellence and agent satisfaction.