Get in Touch
Stellar self-service leads to high honors for NICE among 18 vendors
Metrigy recognizes NICE as a MetriStar Top Provider in the 2024 Metrigy Self-Service Knowledge Management report.
The MetriStar Award honors leading vendors in self-service based on both customer ratings and quantitative metrics of business success. NICE received high customer sentiment scores, and NICE customers reported their above-average business success by using NICE products and services.
Knowledge management platforms are vital for self-service success. These platforms include the tools to create, edit, store, organize, and share timely and up-to-date information to customers seeking to self serve.
See the metrics that make NICE stand out:
Learn more about Metrigy's high evaluation of NICE by downloading the report.
Metrigy recognizes NICE as a MetriStar Top Provider in the 2024 Metrigy Self-Service Knowledge Management report.
The MetriStar Award honors leading vendors in self-service based on both customer ratings and quantitative metrics of business success. NICE received high customer sentiment scores, and NICE customers reported their above-average business success by using NICE products and services.
Knowledge management platforms are vital for self-service success. These platforms include the tools to create, edit, store, organize, and share timely and up-to-date information to customers seeking to self serve.
See the metrics that make NICE stand out:
- Knowledge management’s effect on resolving issues
- Percentage of issues resolved via self-service
- Level of satisfaction from customers
Learn more about Metrigy's high evaluation of NICE by downloading the report.
