NICE earns top recognition in Everest Group’s 2022 Task Mining PEAK Matrix® Assessment

Presenting:

Jane Cummins

Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins

Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins

Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins

Head of Strategy & Change, Direct Service, AIB

In the report, NICE was recognized as a leader, highlighted as one of the “leading players in the market in terms of task mining software market share by revenue,” as well as one of the top providers by task mining clients and across major geographies.

NICE was also recognized for holding the highest share in the large buyer segment, as well as in hi-tech and Telecom, and in the UK.

NEVA Discover, NICE’s Task Mining solution, is highlighted in the report for its intelligent unsupervised ML algorithms, as well its unique ‘click to automate’ and ‘click to document’ features for generating new automations and PDDs in a click of a button.

In addition, the product is lauded for its ease of use, strong security features and its elaborated training and certification options.

Download your Everest Group's 2022 Task Mining Products PEAK Matrix® Assessment here.

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