Not all AI copilots are created equal
It’s hard out there for customer service agents. Learn how you can give them a helping hand with AI in our latest white paper. Discover why the right AI copilot is like having the best wingman for both agents and supervisors with capabilities built for their roles to supercharge customer experiences.

Key benefits:

  • Real-time summaries and expert answers for personalized customer interactions.
  • AI-driven monitoring and coaching foster a responsive contact center environment.
  • Improved employee experience, greater operational efficiency, and elevated customer satisfaction.
  • Built on world-class AI models, ensuring robust performance and AI innovation.


See Enlighten Copilot in action

Enlighten Copilot for Agents Demo

Enlighten Copilot for Agents stands as a catalyst for agent empowerment, offering a versatile array of core features designed to elevate customer experience and drive success.



Enlighten Copilot for Supervisors Demo

Enlighten Copilot for Supervisors goes beyond agent support to actively contribute to proactive guidance and enhance decision-making for supervisors.



Choosing the right AI solution is critical, as not all solutions are created equal. Enlighten Copilot emerges as the undisputed premier choice for CX employees. To learn more about the NICE Enlighten suite of solutions, visit www.nice.com/ai-for-business.



Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Discover the Enlighten Copilot difference

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