NICE CXone | Run a virtual contact center from the cloud.

Watch now to learn how you can optimize a team of work-from-anywhere agents.

Access tech tips and best practices that keep remote agents engaged, productivity high, and KPIs soaring in a virtual contact center.

In this webinar you’ll hear from industry veteran Jill Blankenship, CEO of Frontline Call Center, as she shares wisdom gained from years of successfully managing remote agent teams.

Start watching for expert advice on:

Building the right operational model for virtual agents working offsite
Personalizing the virtual training and coaching process to promote agent engagement
Driving performance without looking over shoulders or monitoring wallboards

A Few Proud Customers

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Fortune 500 /
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15 yrs

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Gartner, Critical Capabilities for Contact Center as a Service, Drew Kraus, Steve Blood, Pri Rathnayake, 10 November 2020.
Gartner, Critical Capabilities for Contact Center as a Service, Drew Kraus, Steve Blood, Pri Rathnayake, 9 November 2020.

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