Patients are also consumers, which means using proven customer experience technology to deliver successful patient experiences is vital. That’s why healthcare providers are leveraging cloud-based customer experience (CX) solutions enhanced with AI to increase patient satisfaction and loyalty.

This technology helps improve patient care by refining communication, reducing wait times, increasing clinician efficiency, preventing medical errors, and lowering costs.

Find out how you can do the same with the new report Trends for Patient Experience Success from research firm Metrigy.

This insightful guide reveals:

• Why healthcare providers need a strong, proven PX strategy
• How healthcare spending on PX compares with other industries
• Which projects are top priority for providers focused on PX
• How artificial intelligence is impacting the quality of digital PX
• Six practical recommendations for achieving PX success