Join our upcoming webinar:
NICE Talk: 7 Key AI Practices for Successful CX Brands
From reductions in AHT and customer effort, to increases in employee efficiency and containment, strategic implementations of AI and analytics are having a monumental impact on business metrics. Join us as we explore 7 key AI practices brands can follow to achieve CX success.
We’ll cover critical topics:
From reductions in AHT and customer effort, to increases in employee efficiency and containment, strategic implementations of AI and analytics are having a monumental impact on business metrics. Join us as we explore 7 key AI practices brands can follow to achieve CX success.
We’ll cover critical topics:
- A review of top projects for CX transformation
- The importance of investing in technology AND people
- The impact of automation on the volume of live interactions
- Insights on how AI initiatives are fast tracking innovation for organizations