Join our upcoming webinar:

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 Register here
NICE Talk: 7 Key AI Practices for Successful CX Brands

From reductions in AHT and customer effort, to increases in employee efficiency and containment, strategic implementations of AI and analytics are having a monumental impact on business metrics. Join us as we explore 7 key AI practices brands can follow to achieve CX success.

We’ll cover critical topics:

  • A review of top projects for CX transformation 
  • The importance of investing in technology AND people
  • The impact of automation on the volume of live interactions
  • Insights on how AI initiatives are fast tracking innovation for organizations

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Register now

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