Check out our recent webinar:

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 Watch On Demand
NICE Talk: 7 Key AI Practices for Successful CX Brands
Now Available On Demand

From reductions in AHT and customer effort, to increases in employee efficiency and containment, strategic implementations of AI and analytics are having a monumental impact on business metrics. Join us as we explore 7 key AI practices brands can follow to achieve CX success.

We’ll cover critical topics:

  • A review of top projects for CX transformation 
  • The importance of investing in technology AND people
  • The impact of automation on the volume of live interactions
  • Insights on how AI initiatives are fast tracking innovation for organizations

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Watch On Demand

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