AI-powered self-service: The next step in empowering your customers

What you can expect

Find out how adopting critical digital channels impacts the entire customer journey.
Discover how adopting solutions that integrate AI with digital expands the boundaries of customer experience (CX).

This 10-minute discussion reveals how a well-implemented self-service strategy—and the right AI-powered solutions—deliver a win-win for your contact center. Customers get the smart self-help they’re looking for and your company gets a return-on-investment like it’s never seen before.

Learn to decrease costs and increase customer satisfaction with one of the industry’s top digital leaders.

Speaker:

Kevin Lee

Global Head of Digital
NICE CXone

Kevin joined NICE CXone in the beginning of 2021 to help lead the growth and development of our company’s digital portfolio. He focuses on strategy, acquisition and sales of digital, and helps customers navigate digital transformation into the self-service era.

Presenting:

Jane Cummins

Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins

Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins

Head of Strategy & Change, Direct Service, AIB

First Name

Last Name:

Business Email:

Business Phone:

Company Name:

Job Title

Country:

State or Province:

UTM Source:

UTM Medium:

UTM Campaign:

UTM Content:

UTM Keyword:

UTM Detail:

Attribution User ID:

Adwords GCLID:

Call to Action:

Opt-In:

Double Opt-In:

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Voluptate aperiam, est temporibus esse quisquam incidunt reprehenderit veniam mollitia inventore voluptatibus non assumenda tempora, dolorum fugit modi quam a magni, maxime.