CX in Your City - Dallas
Thursday, October 5, 2023, the Dallas Arboretum

AI for CX is in full bloom and it’s coming to your city! Just like a beautiful garden, there’s a lot more going on in the Customer Experience landscape than meets the eye. Join us for a day at the Dallas Arboretum to hear more about the latest, most innovative approaches to CX and get a close-up look at the NICEst flowers around.

This is an incredible opportunity to learn from top industry influencers, analysts, and NICE experts about the best ways to plant AI in your CX garden.

Plus, for our NICE User Group (NUG) and ClubOne members, we’ll be hosting afternoon sessions covering the trials, tribulations, and successes your peers are experiencing. Finally, we’ll wrap up the day with a happy hour across the street at Smoky Rose.

This insightful event starts at 8:30 am with breakfast (plus lunch later!) and will include:


We’re also raffling off two drones with a protective case, so you can take incredible video or photos from exciting new perspectives.

And one last thing. You’ll also be automatically registered in our CX in Your City raffle for a Rad Power Bike, the most award-winning e-bike on the market.

Space is limited. Register now to secure your spot. Not a user group member? Click here to learn more about NUG and ClubONE.
Gene Marks
Author, Columnist and founder of Marks Group PC

Gene Marks is a former columnist for The New York Times and The Washington Post. He now writes weekly on the economy, business and technology for The Guardian, The Hill, The Washington Times, The Philadelphia Inquirer, Forbes, and Gene, a certified public accountant, runs a financial and technology consulting firm outside Philadelphia and is the author of five books on business management. He provides commentary regularly on Fox News, MSNBC Fox Business, CBS Radio and for the Wharton School's Business Channel on Sirius XM. Gene is also the host of two popular business podcasts for The Hartford and Paychex.
Liz Miller
Vice President and Principal Analyst, Constellation Research

Liz Miller is vice president and principal analyst at Constellation focused on the org-wide team sport known as customer experience. While covering all core pillars of CX (Sales, Service and Marketing), Miller spends time zeroing in on the business demands on today’s chief marketing officer, the evolution of customer engagement and the rising requirement for a new security posture that accounts for the threat to brand trust. A 29-year marketing veteran, Miller offers strategic guidance on the leadership, business transformation, and technology requirements to deliver on today’s CX strategies. She has worked with global marketing organizations on transforming everything from business models to messaging in order to stay competitive in the shifting digital landscape.
Saul Blinkoff
Hollywood Producer and Inspirational Speaker

Hollywood Producer Saul Blinkoff works for many high profile clients including; DISNEY, DREAMWORKS, NETFLIX and travels the world as an Inspirational Speaker sharing transformative tools of clarity, tenacity, resilience & discipline to empower others to live their dreams! He is an empowering Life Coach and Podcast Host of the motivational podcast LIFE of AWESOME!


Jane Cummins
Head of Strategy & Change, Direct Service, AIB

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