This new report from ContactBabel guides you toward a purpose-fueled workforce.

How you treat your agents is how they will treat your customers. When you fail to deliver the right tools, coaching, and management—agent attrition goes up and customer satisfaction goes down.

If only there were a blueprint to making your agents know they matter and are equipped for long-term success…

As it happens, there is: The Inner Circle Guide to Agent Engagement and Empowerment.

ContactBabel’s report is chock-full of insights to help reinvigorate your agent workforce:

See how your business stacks up in terms of agent empowerment
Discover new ideas to boost effectiveness and morale
Get expert answers to your most-asked agent experience questions
Learn which metrics you shouldn’t be using
Blend work-from-home flexibility and operational success

Presenting:

Jane Cummins

Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins

Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins

Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins

Head of Strategy & Change, Direct Service, AIB

First Name

Last Name

Business Email

Business Phone

Job Title

Company

Country

State or Province

UTM Source:

UTM Medium:

UTM Campaign:

UTM Content:

UTM Keyword:

UTM Detail:

Attribution User ID:

Adwords GCLID:

Opt-In:

Double Opt-In:

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Voluptate aperiam, est temporibus esse quisquam incidunt reprehenderit veniam mollitia inventore voluptatibus non assumenda tempora, dolorum fugit modi quam a magni, maxime.