Healthcare leaders are still trying to attract patients and rebuild trust since the pandemic. What’s more, patients now demand the same digital experiences consumers get from other industries. However, this is easier said than done since healthcare is years behind in adopting new technology.

This new white paper, “Giving patients consumer-like experiences,” from Becker’s Healthcare explores how this is possible to achieve. Becker's Hospital Review spoke with digital experts about how to accomplish the above goals by delivering the type of experiences patients need.

Here are some key points from the paper:

• Technology and other issues driving patient and staff frustration
• Why improving patient access and engagement is critical
• Ways healthcare uses a holistic approach for better patient journeys
• Platforms and AI technology that help streamline patient interactions
• How one hospital is increasing patient satisfaction