Forrester’s “The Future of Experiences in Healthcare” reveals how
Did you know that future patient experiences will be invisible and more proactive? Healthcare companies will anticipate patient needs so well that they’ll engage patients less frequently, yet more meaningfully.

Find out how. Forrester forecasts how digital experiences (chat, voice, extended reality, the metaverse) will impact healthcare across revenue, cost savings, and patient experiences.

This complimentary trends report details:

  • Which digital interface will impact healthcare the most
  • How invisible experiences will have a larger financial impact
  • Ways proactive engagement prevents illness before treatment is needed
  • Why improved data flow will build a more holistic view of the patient

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Download the Report

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