3 steps to better mobile CX— because 274 million mobile internet users demand it

Mobile customer experience (CX) can no longer be ignored—because 85% of Americans own smartphones and when it comes to rating digital CX, 55% say if it isn’t easy on mobile, it isn’t good. In fact, 97% of customers say they’ve backed out of a purchase because it was inconvenient.

Get the new guide that’ll get your mobile up to speed, complete with expert insights from leaders at Google and NICE CXone.

Download your copy and discover:

  • Why mobile CX is gaining traction
  • Where mobile fits into the CX journey
  • How to incorporate mobile into the omnichannel journey

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

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