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This new report reveals the key to exceptional experiences
Patients today want healthcare encounters to mirror the experiences they have in other industries. They’re looking for and expect ease and convenience. Yet, health organizations often find it difficult to meet these rising expectations.
During a Becker’s Hospital Review webinar, experts discussed how organizations can improve and optimize the patient experience. Their insights are included in this new report, “Optimizing patient experience with a unified patient interaction strategy.”
The report explores key topics including:
During a Becker’s Hospital Review webinar, experts discussed how organizations can improve and optimize the patient experience. Their insights are included in this new report, “Optimizing patient experience with a unified patient interaction strategy.”
The report explores key topics including:
- Why unifying patient interactions is crucial for improving experiences
- Methods for balancing digital and personal patient interactions
- Overcoming the biggest hurdles in exceeding patient expectations
- How to identify and fix gaps in patient experiences
- Best ways to collaborate across healthcare departments
