NICE | Thank you for requesting Forrester’s “Predictions 2025: Automation” report

NICE | Thank you for requesting Forrester’s “Predictions 2025: Automation” report

Presenting:

Jane Cummins

Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins

Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins

Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins

Head of Strategy & Change, Direct Service, AIB

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Thank you for requesting Forrester’s “Predictions 2025: Automation” report. Start preparing for AI-powered automation today.

Here are more resources to prepare for 2025 – and beyond:

Analyst-Backed Strategies: 10 CX AI Insights for Executive Decision-Makers
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Forrester’s Budget Planning Guide 2025
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Best Practices Guide: Closing the Gap Between Generative AI's Promise and Reality
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