The only way to choose a CCaaS solution is to try it yourself

You want the best experiences for your customers. That's why you carefully evaluate CCaaS vendors and the CX solutions they offer. But how do you truly assess the effectiveness and value of those solutions?

You can’t trust vendors’ flashy presentations. The only way to fully judge is to do a hands-on, comprehensive evaluation yourself. So take NICE CXone, the world’s #1 cloud native CX solution, for a test drive. We call it getting the full CXperience.

Immerse yourself and fully understand CXone’s capabilities and how it can impact both your CX strategy and business goals with a personal, white-glove evaluation.

See how it can deliver seamless AI-infused experiences across the entire customer journey at any touchpoint, enabling fast resolutions through personalized self-service and agent-assisted interactions.

What to expect from the CXperience:

  • Get a white-glove experience at no cost- customized just for you and your team
  • Personally measure the performance of our CXone solution in a live environment
  • Familiarize yourself with CXone’s powerful cloud-based applications and functionality
  • Join hands-on workshops with selected applications for an even deeper experience



See how CXone can kick your CX results into overdrive. You’ll discover that nothing else compares.

To learn more, see the FAQ below. Then fill out the form to request scheduling your own user CXperience.



FAQ

What is the purpose of the CXperience?

We believe that in order to make the right decision about a CCaaS solution, you can’t rely on just a presentation deck. You need to try it for yourself. So, we created this customized, white-glove, hands-on experience just for you. That way you can personally experience the true power of CXone and its ability to impact your overall CX strategy and business goals by turbocharging your contact center operation.

What will I get with the CXperience?

So that you’ll be able to accurately measure the performance of our CXone solution, we’ll provide you with your own live CXone environment to give you hands-on experience. That way you and your team can get familiar with the applications and functionality.

We’ll tailor the environment and associated guidance based on your specific business needs. Then we’ll provide regular check-ins and hands-on workshops with selected applications to give you an even deeper experience.

After your CXperience ends, we’ll meet with you to evaluate the success of CXone according to the agreed-upon success criteria and discuss next steps.

Is there a cost?

That’s the best part. There is no cost and no strings attached. We just want you to get to know CXone so you can make a smart, informed decision.

Would we use our company’s data?

No. So that you don’t have to worry about security and data compliance, we will generate data for you that will still give you the experience of using CXone and its many applications in real time.

How long will the CXperience take?

Since the experience will be customized to your specific needs and the number of your team involved, the length of time will vary between one to three weeks. We want to make sure everyone on your team has the time and information you need to make the right decision.

How do we get started?

Contact us today by filling out the form and a representative will contact you soon. We will be your trusted CX advisor every step of the way, providing white glove service during your CXperience process.

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Presenting:

Jane Cummins
Head of Strategy & Change, Direct Service, AIB

Find out now

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